Last updated: 10 June 2026

Please read these terms and conditions carefully before using our website.

These terms govern your use of the CaseGrid marketing website at https://casegrid.io. They apply to visitors who browse our pages, register their interest, contact us, or otherwise interact with the site. They do not govern use of the CaseGrid software platform or any paid subscription services, which will be subject to separate terms when those services are made available.

Definitions

In these terms and conditions:

CaseGrid, we, us, or our means CaseGrid Ltd, a company registered in England and Wales under company number 17035321, with its registered office at Suite A, 82 James Carter Road, Mildenhall, Suffolk, IP28 7DE.
Content means all text, graphics, logos, images, software, and other materials made available on the website.
Service means access to and use of the website and its features, including informational pages, interest registration forms, contact forms, and related functionality.
User, you, or your means any individual or organisation accessing or using the website.
Website means https://casegrid.io and any pages operated by CaseGrid Ltd under that domain.

Acceptance of these terms

By accessing or using the website, you confirm that you accept these terms and conditions and agree to comply with them. If you do not agree, you must not use the website.

Your use of the website is also subject to our Privacy Notice, which explains how we collect, use, and protect your personal information under UK data protection law.

You must be at least 18 years old to use the website. We do not knowingly permit use by anyone under 18.

Use of the website

You may use the website for lawful purposes only and in a way that does not infringe the rights of others or restrict or inhibit anyone else’s use of the website.

When you use our website, you agree that you will:

provide accurate and complete information when submitting interest registration, contact, or application forms;
use the website only for genuine business enquiries relating to CaseGrid and workplace investigations;
not attempt to gain unauthorised access to any part of the website, its servers, or connected systems;
not introduce viruses, malware, or other harmful material;
not scrape, harvest, or systematically copy content from the website without our prior written consent;
not use the website in any way that is unlawful, fraudulent, or harmful.

We may suspend or restrict access to the website if we reasonably believe you have breached these terms or if we need to do so for security, maintenance, or legal reasons.

Submitting a form on our website does not create a contract for the supply of software or services. Any future commercial relationship will be subject to separate written agreement.

Intellectual property

Unless otherwise stated, all intellectual property rights in the website and its Content belong to CaseGrid Ltd or our licensors. This includes our name, logo, product descriptions, copy, design, and underlying code.

You may view and print pages from the website for your own personal or internal business reference. You must not:

reproduce, distribute, or commercially exploit any Content without our prior written permission;
remove or alter any copyright, trade mark, or other proprietary notices;
use our branding in a way that suggests endorsement or partnership without our consent.

Nothing in these terms transfers any intellectual property rights to you.

Third-party links

The website may include links to third-party websites or services that are not owned or controlled by CaseGrid Ltd.

We are not responsible for the content, privacy practices, or availability of any third-party websites. A link does not imply endorsement. You access third-party sites at your own risk and should read their terms and privacy policies.

Disclaimer

The website and its Content are provided on an “as is” and “as available” basis.

To the fullest extent permitted by applicable law, we do not warrant that:

the website will be uninterrupted, secure, or error-free;
any information on the website is complete, accurate, or up to date;
defects will be corrected; or
the website or the servers that make it available are free of viruses or other harmful components.

The website is for general information about CaseGrid and our founding member programme. It does not constitute legal, HR, employment, or other professional advice. You should obtain appropriate professional advice before making decisions based on information on the website.

Nothing on the website constitutes a binding offer to supply software or services until we agree separate commercial terms with you in writing.

Limitation of liability

Nothing in these terms excludes or limits our liability where it would be unlawful to do so, including liability for:

death or personal injury caused by our negligence;
fraud or fraudulent misrepresentation; or
any other liability that cannot be excluded or limited under the laws of England and Wales.

Subject to the above, and to the fullest extent permitted by applicable law (including the Unfair Contract Terms Act 1977 and, where applicable, the Consumer Rights Act 2015):

we shall not be liable for any loss of profits, revenue, business, goodwill, or anticipated savings;
we shall not be liable for any loss or corruption of data;
we shall not be liable for any indirect or consequential loss; and
our total liability to you for all claims arising out of or in connection with your use of the website shall be limited to £100.

Our liability is limited because the website is provided free of charge for informational and lead-registration purposes. If you are a consumer, your statutory rights are not affected by anything in this section that cannot lawfully be excluded.

Data protection

We process personal information in accordance with UK data protection law, including the UK General Data Protection Regulation and the Data Protection Act 2018.

When you use the website, we may collect personal information such as your name, work email address, job role, organisation details, and information you provide in forms or messages. We may also collect technical usage data through analytics tools.

Our Privacy Notice explains what we collect, why we use it, how long we keep it, who we share it with, and your data protection rights. By using the website, you acknowledge that you have read our Privacy Notice.

Changes to these terms

We may update these terms from time to time. When we do, we will revise the “Last updated” date at the top of this page.

If we make material changes, we will take reasonable steps to bring them to your attention, for example by posting a notice on the website. Your continued use of the website after changes take effect means you accept the updated terms. If you do not agree with the updated terms, you must stop using the website.

Governing law and jurisdiction

These terms and conditions are governed by the laws of England and Wales.

Any dispute arising out of or in connection with these terms or your use of the website shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Contact us

If you have any questions about these terms and conditions, please contact us:

Email: [email protected]

Post: CaseGrid Ltd, Suite A, 82 James Carter Road, Mildenhall, Suffolk, IP28 7DE

Terms & Conditions