Guided investigative workflows replace case tracking and manual processes, so every step is consistent, every decision is defensible, and nothing gets missed.
Fairness gets called into question, crucial evidence may get buried in a spreadsheet, a phone call isn’t properly documented, or a vital procedural step is accidentally skipped.
Your policies exist. Your training happened. But without a structured process built into the work, every outcome depends on who's handling it.
employment tribunal claims open in 2025
Source: UK Ministry of Justice tribunal statistics (Q3 2025)
Managers have the meeting, make the decision, close the case. But at tribunal, the judge expects a paper trail. If no-one recorded it at the time, it doesn't exist.
tribunal award uplift for ACAS Code breaches alone
Source: ACAS Code of Practice
A note in a drawer. A decision buried in email. A step nobody flagged. When your case record is spread across inboxes and spreadsheets, it can't be defended.
maximum compensatory award, unlimited from 2027
Source: Employment Rights Act 2025
Consistent, fair and legally defensible investigations, every time. We have replaced passive case management with an active, integrated platform where every task is part of a governed workflow built around your policies.
When a team member opens an investigation, every step is laid out for them. Each investigation is conducted in the same way, following the same steps, no matter which team member is leading.
An employee interview includes helpful prompts. An outcome task includes the sign-off required. Each task guides the team member, showing them what to do next. No missed steps that could cause the investigation to collapse.
CaseGrid actively prevents policy and training drift, keeping investigators aligned with your internal policies and best practice, from start to finish. We put policy into practice.
Every workplace investigation has fairness at its heart. Having the right information in the right place helps decision-makers to reach outcomes that are based on truth and accuracy, leading to increased confidence and trust all round.
You and your team can feel confident as you prep for a tribunal, audit or legal review. Just export the whole versioned, investigative chain in minutes. No gaps. No reconstructing from memory.
At every step of the process, deadlines, actions, and completed tasks are captured in one versioned timeline. Nothing is left to memory or forgotten in separate files, apps and notebooks.
Sign-offs and delivery dates run seamlessly inside the task flow. Progress continues without a team member chasing updates. Everyone involved is kept up to date and informed, which helps to increase confidence in the investigation.
Everything is fully traceable and exactly where it should be. Records are versioned with a cryptographic hash, meaning court disclosure becomes a simple export, not a long and difficult rescue project.
With CaseGrid, you’ll have the peace of mind that no matter who is managing a grievance, your cases are handled with total consistency.
Because CaseGrid ensures every task is completed in a legal, defensible and auditable way, you can make decisions with confidence, knowing the process is rock solid.
Handling a grievance is a high-pressure job. You want to be confident in the process, and know that you’ve acted fairly to everyone involved.
CaseGrid means less stress for you because you don’t need to track evidence in spreadsheets or reconstruct timelines from memory. The workflow guides you at every step.
Whether you’ve raised a concern or are responding to one, everyone wants a fair, timely decision based on accurate evidence.
CaseGrid puts an end to uncertainty by creating a clear, traceable chain of events. What protects the organisation is the same fair system that protects you.
Investigations that stand up under questioning need evidence in context and procedural fairness throughout. CaseGrid runs the process in one place, with guided workflows, evidence tied to each step, and governance built in as your team works.
Start with guided investigative workflows aligned to the ACAS Code of Practice. Your team can run a consistent process from the first case, with clear steps, approvals, and evidence captured in context as the work happens.
Customise those workflows to match your internal policies and training. Your standards are built into each step, so investigators follow your policies in day-to-day work instead of relying on memory or a separate policy document.
With ACAS-aligned workflows built around your policies, every investigator follows the same guided path. Procedural fairness and trust hold for everyone involved, and investigations stay consistent and defensible when they are questioned.
Rooted in our founder’s years of experience in highly regulated investigative environments, CaseGrid is a future-ready platform that is as innovative as it is dependable.
We built CaseGrid because we saw too many cases fall down due to poor processes and systems, and too many unfair outcomes that erode trust in the system.
Confidence in the process means confidence in the decision.
Straight answers on workplace investigations, ACAS-aligned process, and how CaseGrid fits alongside what you already use.
Register your interest and we'll be in touch when we open to pilot cohorts. We're also keen to hear from those experiencing investigative failures who want to help shape what we're building.
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